Cherry On The Cake - Cupcakes & Catering ~ For All Those Special Occasions
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July 2011

Johnny !!

 I have just read fantastic email send to me via Simple Truths, its a wonderful email with a wonderful message. I pride myself with my customer service and meeting the needs of my customers.  So when i read this i just loved it.
 Its from a lady called Barbara Glanz is a speaker and author.
 
Enjoy.
 
 

Afew years ago, Barbara was speaking to 3,000 employees of a large grocery chain. Her speech was on customer service and how to create memories to make the customers want to come back.